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What You Agree To When You Use 3998bet

Using 3998bet — whether to fund your account via bKash, Nagad, or Rocket, or to access any part of the lobby — means you accept the terms set out here. Access and eligibility depend on your local law and the region you are in.

Account Eligibility RulesPayment Terms: bKash, Nagad, RocketJurisdiction-Dependent AccessAccount Security Obligations
3998bet What You Agree To When You Use 3998bet
LEGAL CONTACT PATHS

How to Reach Us on Policy Matters

If you have a question about these terms, want to request a change to your account data, or need to flag a compliance concern, our support team handles all of it. Reach out through any of the channels below and reference your account ID so we can pull up your details quickly.

Live Chat Open the chat widget from any page in the lobby. Available during standard Bangladesh support hours for account and policy queries.
Email Support Send your legal or account query to our support address. Include your registered mobile number and the nature of your request for a faster response.
Help Centre Our help section covers account rules, payment terms, and eligibility conditions. Check there first — most policy questions are answered without needing to contact us.
HOW WE HANDLE YOUR DATA

Account Security and Data Practices

We take the handling of your account information seriously. Here is how we manage it across four key areas — so you know exactly what we do and what you can ask us to change.

Data We Hold We store the details you provide at registration — name, mobile number, and wallet ID — along with transaction records for bKash, Nagad, and Rocket payments. We keep only what is needed.
Cookies and Access Logs We use session cookies to keep you logged in and access logs to detect unusual activity. You can clear cookies via your browser; this will log you out of the current session.
Retention and Deletion Account data is retained while your account is active and for a period after closure as required by applicable rules. You can request deletion by contacting support with your account ID.
Requesting Changes To correct, update, or request removal of your personal data, contact us via live chat or email. We will confirm receipt and act within a reasonable timeframe under applicable law.

Common Legal and Account Questions

These are the questions we get most often about terms, data, and account rights. If yours is not here, reach out via live chat.

You must be of legal age in your jurisdiction and permitted by local law to access online gaming. Eligibility depends entirely on the rules that apply in your region.

We retain transaction and identity records for a period after closure as required by applicable regulations. You can request deletion of non-mandatory data by contacting support with your account ID.

Yes. Contact our support team via live chat or email, provide your account ID and registered mobile number, and we will compile and share what we hold on your account.

Raise the dispute with our support team first, referencing the transaction date and your bKash, Nagad, or Rocket wallet number. We review and respond before you escalate to your payment provider.

We may update these terms. When we do, the revised version is posted here. Continuing to use your account after a change is posted means you accept the updated terms.

Any clause that conflicts with the law of your jurisdiction does not apply to you. The remaining terms stay in force. Access and eligibility always depend on your local law and eligible region.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.